WordPress Basics

How to Cancel WordPress Subscription

Step-by-step guide to cancel WordPress.com plans, domains, and hosting safely

Paying for a WordPress subscription you no longer use can be frustrating. Maybe you tried a paid WordPress.com plan, added a custom domain, or signed up with a hosting provider, and now you just want the charges to stop—without accidentally deleting your whole website.

In this guide, you’ll learn how to cancel a WordPress subscription step by step. We’ll cover WordPress.com paid plans, domains, and what to do if your “WordPress subscription” is actually a hosting package or third-party add-on, so you can stop billing safely and keep control of your content.

If you’re not sure whether you should cancel outright or simply downgrade, you may want to quickly review how to choose the right WordPress.com plan before making your final decision.

Prerequisites

Before you cancel anything, you need to be clear on who is billing you and what exactly you are paying for. Canceling the wrong thing can take your site offline or put your domain at risk.

  • Access to the email address where you receive WordPress or hosting invoices.
  • Your WordPress.com login (for WordPress.com plans and domains).
  • Your web hosting control panel login (if you use self-hosted WordPress.org).
  • A recent backup or export of your site content (posts, pages, media) in case you need to move later.
  • Payment method access (card, PayPal, etc.) to verify recent charges.
[strong]Note:[/strong] Refund periods and cancellation policies can change. Always check the latest billing and refund terms in your WordPress.com or hosting dashboard before confirming a cancellation.

Step 1: Identify Your WordPress Subscription Type

When people say “WordPress subscription,” they can mean several different things. Before you cancel, figure out which one applies to you so you use the correct process.

Common WordPress-related subscriptions include:

  • WordPress.com site plan – Personal, Premium, Business, or eCommerce plan purchased at WordPress.com.
  • WordPress.com domain registration – Your custom domain (like example.com) billed separately from the plan.
  • Managed WordPress hosting – Hosting plans from companies like Bluehost, SiteGround, HostGator, etc., where WordPress is installed for you.
  • Paid plugins or themes – Subscriptions for premium plugins, themes, or services (e.g., security, backups, forms).

Check your latest invoice or bank statement and look for who is charging you (for example, “WordPress.com,” “Automattic,” or your hosting company). That name tells you where you need to cancel.

Step 2: Open Your WordPress.com Billing & Purchases Area

If your subscription is a WordPress.com plan or domain, you’ll cancel it directly from the WordPress.com dashboard. Here’s how to get to the billing section.

  1. Go to WordPress.com in your browser.
  2. Click Log In and sign in with the account that owns the site or subscription.
  3. In the top-right corner, click your profile avatar.
  4. From the menu, choose Purchases or Billing (depending on the current interface wording).
  5. On the billing screen, you’ll see tabs or sections for Plans, Domains, and sometimes other services.
[strong]Warning:[/strong] If you manage more than one site under the same account, double-check which site each plan or domain is attached to before you cancel anything.

Step 3: Cancel a WordPress.com Site Plan

Once you’re in the Purchases/Billing area, you can cancel your paid WordPress.com plan. This will stop future charges for the plan itself, but it does not automatically delete your site or domain.

  1. In the Plans section, find the site whose plan you want to cancel.
  2. Click Manage or Manage Subscription next to that plan.
  3. Look for a Cancel plan, End subscription, or similar option. Click it.
  4. Follow the prompts: you may be asked to choose a reason for canceling or confirm that you understand which features you’ll lose.
  5. Confirm the cancellation. Wait for the confirmation message indicating your plan will not renew.

After cancellation, your site usually remains online but reverts to a free tier once the current billing period ends. You may lose premium design options, plugins, or advanced features, but your posts and pages should still exist.

[strong]Pro Tip:[/strong] Take a fresh export of your site content right after canceling. If you decide to move to self-hosted WordPress later, migration will be much easier.

Step 4: Turn Off Auto-Renew or Move Your Domain

Your domain name is separate from your plan. Even if you cancel a WordPress.com plan, your custom domain can still auto-renew and continue billing you. Decide whether you want to keep the domain, move it, or let it expire.

To turn off auto-renew for a WordPress.com domain:

  1. From the Purchases or Domains section in your WordPress.com account, find the domain you want to manage.
  2. Click Manage next to that domain.
  3. Locate the Auto-renew setting.
  4. Toggle Auto-renew off, or click an End registration / Cancel domain option if available.
  5. Confirm the change and read any notices about when the domain will expire and what happens afterward.

If you want to keep using the domain on another host, look for options like Transfer domain or Change nameservers instead of canceling. That way, you keep control of your brand and URLs while changing where the site is hosted.

[strong]Note:[/strong] Once a domain fully expires, it can enter a redemption period with additional fees, and eventually someone else can register it. Always double-check that you really want to let it go.

Step 5: Cancel Hosting for Self-Hosted WordPress Sites

If you run WordPress on your own hosting (WordPress.org), your subscription is usually with the hosting company, not WordPress.com. Canceling here happens in your host’s billing panel.

  1. Log in to your hosting account dashboard (for example, your cPanel or custom hosting portal).
  2. Go to the Billing, Services, or My Products section.
  3. Find the hosting plan that corresponds to your WordPress site.
  4. Select Cancel, Terminate, or Do not renew, depending on your host’s wording.
  5. Read the warning about data deletion and backup any remaining files or databases before you confirm.

Many hosts differentiate between canceling at the end of the term and immediate termination. Canceling at term end stops future billing but gives you time to migrate or download backups.

[strong]Warning:[/strong] Deleting WordPress from your hosting account does not always cancel your billing. Make sure you cancel the service or plan itself in the billing area.

If you decide you no longer want any WordPress.com presence at all, including your profile and data, follow our separate guide on how to delete your WordPress account after you’ve canceled your subscriptions.

Cancel Your WordPress Subscription the Right Way

Canceling a WordPress subscription doesn’t have to be risky or confusing. Once you know whether you’re dealing with a WordPress.com plan, a domain, or a hosting package, you can use the right cancellation path and avoid breaking your site by accident.

By working through each subscription type—plan, domain, and hosting—and backing up your content before you cancel, you protect your work and your brand while stopping charges you no longer need. Take your time, read each confirmation screen carefully, and you’ll close out your WordPress costs with confidence.

Further Reading

Frequently Asked Questions

Will canceling my WordPress subscription delete my website?

On WordPress.com, canceling a paid plan usually does not delete your site. Instead, it removes premium features and downgrades the site to a free plan after your current billing period ends. Your posts and pages typically remain intact.With self-hosted WordPress, canceling your hosting plan will eventually take the site offline because the server is shut down. Always export or back up your content before canceling a hosting subscription so you can restore it elsewhere if needed.

Can I get a refund after canceling my WordPress.com subscription?

WordPress.com often offers refunds only within a specific time window after purchase or renewal. Once that period has passed, canceling usually stops future renewals but does not refund the current term.Check the Billing or Purchases section in your account for a note about refund eligibility, and review the latest refund policy in their help documentation. If you believe there was a mistake, you can also contact WordPress.com support with your invoice details.

I can’t find the Cancel option in WordPress.com. What should I do?

If you don’t see a cancel or end subscription button, first confirm that you’re logged in as the owner of the site or subscription, not just as a contributor or viewer. Only owners see full billing options.Next, check whether the plan has already been set to end at the next renewal date—sometimes the interface will simply show that status instead of another cancel button. If you still can’t find it, contact WordPress.com support from the Help section while you’re logged in so they can look up your account and cancel on your behalf if appropriate.

Is it safe to leave my old WordPress site online after I cancel?

It depends on how actively you maintain it. A downgraded or inactive site that you never log in to can become a security risk over time if plugins or themes remain outdated.Best practice is to either keep the site maintained with updates and basic security, or fully unpublish/delete it once you’re sure you no longer need the content. Always keep a backup before making permanent changes so you can recover key pages later if needed.

What if my subscription was bought through my host, Apple, or Google Play?

If your charges show as coming from a hosting company, or from Apple App Store / Google Play, you’ll need to cancel through that provider instead of WordPress.com. Each provider has its own cancellation and refund process.Log in to your hosting billing portal or your Apple/Google subscription settings and locate the WordPress or website-related subscription there. Turn off auto-renew or cancel according to their instructions, then verify that the next renewal date has been removed.

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